|On Windows NT/2000/XP systems BaseNow Agent service can only work using the user account that has administrator rights.
1. You need to be logged on using the user account that installed the program in order to setup BaseNow Agent.
2. Right-click BaseNow Agent in the Object Browser and choose ‘Properties’.
3. Enter the name and password of the active user account and press the OK button.
4. Right-click BaseNow Agent in the Object Browser and choose ‘Start’ to start the Service. If the user account does not have 'log on as a service' rights, you should open the Services window from 'Control Panel/Administrative Tools' and configure the service login information from there.